Where you provide us with personal information through this website, it will be treated in the strictest confidence, in accordance with the Data Protection Act 1998 and we will only use it for the purposes it is given.

Derby Homes holds a great deal of information, much of which is confidential.  This may be information received from or about:

• our customers
• members of the public
• our business partners
• our employees
• elected councillors.

If we hold information about you, we assure you that we are processing it fairly and lawfully.

• You have the right to ask to see the information we keep about you.  You will need to tell us what information you want to look at and which service or department is holding the information.
• We will not pass on any information given by a third party and will not identify the third party.

• We will supply the information you ask for within 20 days, or give you a reason if we cannot do so.
• We will charge a fee of £10 for providing the information.
• We will ask you for proof of identity before we give you the information.  We will accept these items as proof of identity.
• Building Society Account Book
• Bus Pass - issued by Derby City Council
• Driving License
• Family Allowance Book
• Identity Card - Civil Service, Armed Forces, Police
• National Health Card
• Pension Book
• Rent Book
• UB40 - Unemployment Benefit Card.

 

Sometimes we have to confirm or share information with other organisations. If we need to do this, we will make it clear to you on the forms you fill in, when you give us your information.

We will draw up an agreement with the organisation that we need to share the information with. This is so that both sides understand why the information is being passed on, and what it can be used for.


The Kidztalk Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Kidztalk pages, or register with Kidztalk site or services, a cookie helps Kidztalk to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Kidztalk Web site, the information you previously provided can be retrieved, so you can easily use the Kidztalk features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Kidztalk services or Web sites you visit.


We will keep your information secure and will keep it only as long as the law says we can.  After this we will dispose of it securely and properly.  While we are holding your information we will protect it against unauthorised change, damage, loss or theft.

We will only collect information that is necessary for what we do.  We will be fair in the way we collect information and tell you who we are and what we will use your information for.  Where practicable, we will collect information directly from you, but if we do collect information about you from someone else, we will tell you about it.


1  Personal data must be processed fairly and lawfully.

2  Personal data must be obtained only for one or more specified and lawful purposes and not be further processed in any manner incompatible with that or those purposes.

3  Personal data must be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.

4  Personal data must be accurate and, where necessary, kept up to date.

5  Personal data processed for any purpose or purposes must not be kept for longer than is necessary for that purpose or those purposes.

6  Personal data must be processed in accordance with the rights of the data subjects under the Data Protection Act.

7  Appropriate security must be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

8  Personal data must not be transferred to a country or territory outside the European Economic Area, unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Please contact our Data Protection Officer for more information.
Mary Holmes, Data Protection Officer
Derby Homes, Floor 2, Cardinal Square
10 Nottingham Road
Derby
DE1 3QT
Telephone  01332 711136
Fax  01332 711001
E-mail  mary.holmes@derbyhomes.org